Terms & Conditions

These Terms & Conditions govern your use of zivaramaison.com and the purchase of products from Zivara Maison ("we", "us", "our"). By accessing our website or placing an order, you agree to be bound by these terms. If you do not agree, please do not use our services.

1. General Information

Zivara Maison operates this website to offer fashion and related products to customers. We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

2. Eligibility to Use Our Services

By using this website, you confirm that you are legally capable of entering into binding agreements and that the information you provide is accurate and complete.

3. Product Information

We make every effort to display product details, descriptions, and images as accurately as possible. However, slight variations in color, size, or appearance may occur due to lighting or screen settings.

4. Pricing and Availability

All prices are listed in Pakistani Rupees (PKR) and are subject to change without notice. Product availability is not guaranteed, and we reserve the right to limit quantities or discontinue products at any time.

5. Orders and Payments

By placing an order, you agree to provide current, complete, and accurate purchase and payment information. Orders will only be processed after payment confirmation, where applicable.

6. Shipping and Delivery

Delivery times are estimates and may vary due to location, courier delays, or unforeseen circumstances. Zivara Maison is not responsible for delays caused by third-party couriers.

7. Returns and Refunds

Returns and refunds are handled according to our Return Policy and Refund Policy. Please review these policies carefully before making a purchase.

8. Cancellations

Orders may only be canceled before dispatch. Once an order has been shipped, it cannot be canceled and will be subject to our return policy, where applicable.

9. User Responsibilities

You agree not to use our website for any unlawful purpose or in violation of these Terms & Conditions. Any misuse of the website may result in termination of access.

10. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Zivara Maison and may not be copied, reproduced, or used without prior written permission.

11. Limitation of Liability

Zivara Maison shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the fullest extent permitted by law.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Pakistan. Any disputes shall be subject to the jurisdiction of Pakistani courts.

14. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Thank you for choosing Zivara Maison.