Payment Policy

This Payment Policy outlines the accepted payment methods and terms for purchases made on zivaramaison.com. By placing an order with Zivara Maison ("we", "us", "our"), you agree to the payment conditions described below.

1. Accepted Payment Methods

We provide multiple secure payment options to ensure a smooth and convenient checkout experience:

  • Cash on Delivery (COD): Pay in cash at the time of delivery.
  • Easypaisa: Mobile wallet transfer.
  • Sadapay: Digital wallet payment.
  • Nayapay: Digital wallet payment.
  • Bank Transfer (MCB Bank): Direct bank transfer.

2. Bank & Wallet Payment Details

Customers choosing prepaid payment methods may use the following official accounts:

  • Account Holder Name: Hafiz Muhammad Ammar Amjad
  • Easypaisa / Sadapay / Nayapay: 0319-5059604
  • Bank Name: MCB Bank
  • Bank Account Number: 1520201251003623

3. Payment Confirmation

For prepaid orders, customers must share a payment screenshot or transaction ID for verification. Orders are processed only after successful payment confirmation.

4. Cash on Delivery (COD) Policy

Cash on Delivery is available for selected locations across Pakistan. Customers are requested to ensure availability at the delivery address. Repeated refusal of COD orders without valid reason may result in order limitations.

5. Pricing and Currency

All prices on our website are listed in Pakistani Rupees (PKR). Prices may be updated at any time without prior notice.

6. Failed or Delayed Payments

In case of failed, incomplete, or delayed payments, orders will remain on hold until payment is verified. Zivara Maison is not responsible for delays caused by banks or payment service providers.

7. Fraud Prevention

For security purposes, orders may be subject to verification. We reserve the right to cancel orders that appear suspicious or fraudulent.

8. Refunds

Refunds are processed in accordance with our Return & Refund Policy and are issued to the original payment method used at checkout.

9. Contact Us

If you have any questions regarding payments or orders, please contact us:

Thank you for shopping with Zivara Maison.